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Terms & Conditions

1. Rock Climbing and other Outdoor Pursuits are dangerous and hazardous. It is the sole responsibility of the purchaser or user of any climbing equipment to get proper instruction and to act safely and with caution while using this equipment. The information on this web site is solely for the purpose of making purchasing decisions; it does not replace any instructions or experience in all aspects of climbing and mountaineering. Although we try to report manufacturer's product specifications, we cannot be responsible for product or specification changes and typographical errors that occur on this site. All the technical specifications given on this site have been provided by third parties carrying out specific laboratory tests; such tests may not always reflect practical usage conditions. For example quoted strength ratings can be greatly reduced by general wear and tear along with knots tied in ropes or slings etc. Tests confirming the weights and breaking loads of the new cordage specified herein are undertaken in accordance with the methods of tests quoted in standard EN 919. All equipment sold that needs to be so is certified as meeting EU safety standards by the manufacturer.

2. Climbing and mountaineering are activities with a high risk factor which could lead to personal injury or death. Participants in these activities should be aware of and accept these risks and be fully responsible for their own actions and involvement.

3. Everything Outdoors Ltd, in accordance with the manufacturers, guarantees to the original purchaser that products purchased from this site will be free from defects in materials and workmanship for a period of one year from the purchase date. All items are checked prior to dispatch. If you discover what you believe to be a defect, notify Everything Outdoors Ltd within 7 days of purchase to request the item to be inspected. The item must be returned in its original packaging with labels with your original receipt or proof of purchase including a written explanation of the defect within 15 days of purchase. We may choose to repair, replace or return the item to you at the direction of the manufacturer.
Important Notice: Normal wear and tear, alteration or misuse in any way as determined by Everything Outdoors Ltd or the manufacturer, is not covered by any warranty. Except as provided above, Everything Outdoors Ltd makes no warranty of merchantability, fitness for particular purpose, or other warranties expressed or implied. Return carriage must be paid for by the purchaser. Everything Outdoors Ltd will not be held responsible for any returned items lost in transit back to Everything Outdoors Ltd. Insured and guaranteed / registered delivery is recommended. The purchaser is fully responsible until the item is safely returned to Everything Outdoors Ltd.
Everything Outdoors Ltd will not refund or pay any return carriage charges.

4. Each product offered on this site must be used in accordance with the manufacturer's safety and usage instructions and only for the specified purpose for which it was designed. Everything Outdoors Ltd shall not be liable for any consequential damages, injury, paralysis or death arising from any use or misuse of the products purchased from us. By making a purchase from Everything Outdoors Ltd., you (the customer or end user) assume all responsibility of ownership, risks of use and agree to defend and hold harmless Everything Outdoors Ltd, its owners or employees for any incident or action involving products purchased. Your statutory rights are not affected.

5. All guides and advice published on this site are for personal and non commercial use only. None of the information should be interpreted as a recommendation to take a certain course of action, product, treatment plan or training schedule. While we endeavour to prepare and deliver information to the highest standard of accuracy, visitors are cautioned not to substitute any professional instructions, training, medical advice or manufacturer's safety guidelines or instructions for the information on the site www.everything-outdoors.co.uk. Anyone participating in such activities should seek assistance, advice and/or training from a suitably qualified instructor. For further advice see www.thebmc.co.uk (British Mountaineering Council).

6. We make every effort to include accurate and up to date information on this site. However, we make no warranties or representations as to its accuracy. Everything on this site is provided to you without warranty of any kind either expressed or implied (except for those offered directly by the manufacturer). This includes the accuracy of the information, fitness for a particular purpose, merchantability, reliability or its availability. Some jurisdictions may not allow the exclusion of implied warranties.

7. We will not be liable for any direct, incidental, consequential or indirect damages, including damage to, or any viruses that may infect, your computer equipment or other property, on account of your use of the web site www.everything-outdoors.co.uk.

8. Should the purchaser pay a deposit to Everything Outdoors Ltd, it will be to the sum of 50% of the total cost of the order. It shall be paid forthwith on signature or upon placing the order. If the purchaser fails to pay the balance of the contract price within 14 days of the due date on any invoices sent or seeks to terminate the order, Everything Outdoors Ltd may retain all of the deposit. (Purchaser acknowledges that the amount of deposit is reasonable and that it is reasonable for Everything Outdoors Ltd. to retain all of the deposit in the event of a purchase default).

9. All prices stated on this web site are the final price you will pay for the item on checkout.

10. The purchaser agrees to pay Everything Outdoors Ltd's standard or agreed postage and packaging fees as stated on checkout or invoice received.

11.Everything Outdoors Ltd, its owners or employees will not be held responsible either directly or indirectly for any misuse or fraudulent payments that are made as a result of payments made via our online shopping cart facility provided by PayPal. At no point do Everything Outdoors Ltd have access to bank/card details that are used to make purchases. By making a payment you are agreeing to PayPal's Terms and Conditions of use. Visit www.paypal.co.uk for further information.

12. Returns: In the unlikely event of your purchase not being suitable, please return it to Everything Outdoors Ltd within 15 days of purchase, in its original packaging with all the labels. Please note the item/s must not be used in any way. Due to the nature of the majority of equipment, items that appear to have been used will not be eligible for a refund or replacement. Everything Outdoors Ltd offer a full refund or exchange policy (less carriage costs) once the item/s have been safely returned.
We recommend that you use registered post or a guaranteed delivery service for any returns and ensure the item is insured to its value. Everything Outdoors Ltd will not be held responsible either directly or indirectly for any returns that are lost in transit.
Replacement items that need to be sent out will incur a carriage charge relevant to the purchase price of your item/s (see our postal charges).
Return delivery fees / carriage charges must be paid for in full by the purchaser. Everything Outdoors Ltd will not pay or refund any return carriage fees.
Refunds will be made as soon as possible taking into account the original method of payment.

13. In the unlikely event of any dispute arising out of or in connection with this contract, including any question regarding its existence, validity or termination, shall be referred to and finally resolved by arbitration.
The number of arbitrators shall be 1 out of 3 offered by Everything Outdoors Ltd.
The place of arbitration shall be Manchester (Greater Manchester, England).
The language that shall be used in the arbitration proceedings shall be English.
The governing law of the contract shall be the substantive law of England and Wales.
The purchaser is to pay the full costs of the arbitrator/arbitration process.

14. Everything Outdoors Ltd is fully committed to very strict privacy standards and will do its utmost to protect any information gathered from visitors to the www.everything-outdoors.co.uk web site. We will not pass your information to any third parties unless advised to do so by you. On some occasions Everything Outdoors Ltd may add third party links to the site. Everything Outdoors Ltd, its owners or employees will not be held responsible, either directly or indirectly, for any data collected, privacy practices or content on these sites. These sites are used at your own risk. Everything Outdoors Ltd will hold your purchase details including full name, address, e-mail address and phone number for a period of 10 years. This information will be held on secure files. After 10 years this information will be deleted in full

15. In the unlikely event of dispute the law of England and Wales will apply to this contract.
By making a purchase or using this site you represent and warrant that you are at least 18 years of age and that you possess the legal right and ability to enter into this agreement and use www.everything-outdoors.co.uk in accordance with this agreement. You agree to be to financially responsible for your use of www.everything-outdoors.co.uk (as well as for use of your account by others, including minors living with you) and to comply with your responsibilities and obligations as stated in this agreement.

We may revise these rules and policies at any time by updating this posting without written notification to yourself. Because you agree to follow these rules when you use our site it is advisable to visit this page before making a purchase or using our site. These terms and conditions are applicable as at 21/03/2007.

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